brooksrunning.com

3
3 Based on 141 reviews

Brooks has never been good at standing still. Since 1914, we’ve been propelled by a never-ending curiosity with how humans move. Because, to us, movement is the key to feeling more alive. Our shoes, gear, and experiences all have a singular goal in mind....

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Julian M.
Frustration with the Service

I don’t even know where to start with the mess that is the service. I placed a pre-Christmas order around December 8th last year. The courier failed to deliver the item, even though I was notified it was ready for pickup. When I arrived, the locker was empty. Since then, I’ve been emailing and calling to get a refund, but without success. I have confirmation that the courier returned the item. However, for reasons only known to the company, they are still holding onto my money and refusing to process a refund. I’m exhausted from emailing and calling. I just want my funds back with interest, please!

1
Date of experience: Jan 12, 2026

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Business Details

  • Brooks has never been good at standing still.
    Since 1914, we’ve been propelled by a never-ending curiosity with how humans move.
    Because, to us, movement is the key to feeling more alive.

    Our shoes, gear, and experiences all have a singular goal in mind. We want to make sure each run, walk, and workout is better than before — a simple enough principle that guides every design and engineering choice we make.

    We’re all moving towards something. Whether it’s a headspace, a feeling, or a finish line.
    LET'S RUN THERESee more

  • email info@brooksrunning.eu
  • language https://brooksrunning.com

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