I had a really great experience with Camilla from Brooks’ customer support team. She was absolutely amazing in helping me resolve an issue with my item. From start to finish, she went above and beyond to make sure everything was sorted quickly and smoothly.
What really stood out was her patience and kindness throughout the whole process. She took the time to listen, explain things clearly, and made me feel genuinely looked after rather than just another ticket to close. It’s rare to receive customer service at this level, and it made a potentially frustrating situation completely stress-free.
Camilla is a real credit to Brooks — thank you again for the outstanding support!
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Brooks has never been good at standing still.
Since 1914, we’ve been propelled by a never-ending curiosity with how humans move.
Because, to us, movement is the key to feeling more alive.
Our shoes, gear, and experiences all have a singular goal in mind. We want to make sure each run, walk, and workout is better than before — a simple enough principle that guides every design and engineering choice we make.
We’re all moving towards something. Whether it’s a headspace, a feeling, or a finish line.
LET'S RUN THERESee more