brownells.com

1.6
1.6 Based on 159 reviews

A shooters super-site for gunsmiths and fans of firearms. We feature gun parts, firearm accessories, gunsmithing tools and shooting supplies...

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Average Rating

1.6

/
5

159 Reviews

5 Star
9%
4 Star
4%
3 Star
1%
2 Star
6%
1 Star
79%

All Reviews

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Review Time

Steve Moyer
Just ordered a Burris scope from them. They had the lowest price. They had it shipped the following

Just ordered a Burris scope from them. They had the lowest price. They had it shipped the following day and it arrived very quickly. Was packaged well and was just what I ordered. From the experience I had I would buy from them again.

5
Date of experience: Feb 08, 2026
Steve Moyer
Just ordered a Burris scope from them

Just ordered a Burris scope from them. They had the lowest price. They had it shipped the following day and it arrived very quickly. Was packaged well and was just what I ordered. From the experience I had I would buy from them again.

5
Date of experience: Feb 07, 2026
Oilslick
No issues at all

I purchase from Brownells all the time. The prices are good and products are mostly in stock. Shipping is pretty quick too.

5
Date of experience: Jan 24, 2026
Jayson
Terrible customer service!!

Absolite garbage, avoid at all costs. I bought a midwest industries forgrip, it was improperly listed on their website and wouldn't fit my rifle bc of it.I reached out to brownells they told me I could pay to return it. When I pushed back that it was a an issue due to mistake on their website... they said they would investigate... then never heard back from them!!!TERRIBLE CUSTOMER SERVICE!!

1
Date of experience: Dec 09, 2025
Johannes
Waited 1 hour on the phone

Waited 1 hour on the phone, sent them an email, got a reply 1 month later. Absolutely garbage customer service Stay away!

1
Date of experience: Sep 30, 2025
Jonathan Kelly
i just bought new foster ultra seating…

i just bought new foster ultra seating die and its faulty ya think they would give me credit for shiping cost to get sent to foster ....but no they screwed me ill never buy anything from the no service company agian....same on foster for leting out a bad seating die also that the bullet dosent fit there.measurements

1
Date of experience: Jun 24, 2025
Xander Morgan
Slight slow to start with but quick delivery in UK

I must say, my gun component took a few weeks from online order to my front door, but the stock did come from their US stock suppliers. Once it hit the UK though, it was really quick from ParcelForce. I am very pleased it finally did land at my front door. Many thanks

5
Date of experience: Jun 13, 2025
Mason
Bad business practice. Stand behind the products you sell

I purchased a product and they are unwilling to warranty the product. All they would do was send me a link to the original manufacture to start a warranty claim. This is going to cost me extra money in FFL fees and time spent.

1
Date of experience: Apr 14, 2025
Donna Harris
I ordered a part it was the wrong one…

I ordered a part it was the wrong one they charged me 24.36 and refunded me 16.95 for the wrong part they gave me a partial of the tax money that they charged me it was their fault it was the wrong part and they only gave me a percentage of what I paid and they didn't refund my shipping

1
Date of experience: Feb 22, 2025
Samson A.
Authorized return never credited or responded to

I ordered a Sinclair Primer shell holder for a .22 Hornet case. It didn't fit the .22 Hornet case as claimed. Called Customer Service, they promptly issued a return label for credit. I sent the case holder back with an empty .22 Hornet piece of brass to show them the fault. They FedEx the piece of brass back to me with a letter saying the single brass was returned at my expense. I never got the credit for the shell holder, despite a follow-up letter to Customer Service. These folks have lost my interest and business.

1
Date of experience: Jan 15, 2025

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Business Details

  • A shooters super-site for gunsmiths and fans of firearms. We feature gun parts, firearm accessories, gunsmithing tools and shooting supplies

  • language https://www.brownells.com

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