kiiroo.com

3.4
3.4 Based on 41 reviews

At Kiiroo, we design award-winning interactive pleasure products that bring people closer—wherever they are in the world. As pioneers in teledildonics and intimacy tech, we combine smart engineering with sleek, body-safe design to create toys that respond...

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Average Rating

3.4

/
5

41 Reviews

5 Star
49%
4 Star
12%
3 Star
2%
2 Star
2%
1 Star
34%

All Reviews

Filter Reviews

Review Time

AngusDraw
Reliable and Responsive Support Team

I've been receiving assistance via email for some time now, and I can share this: the support team responds quickly and addresses all my questions. They also offer chances to purchase items at a discount, even after the promotional period has passed. They have never ignored my most repetitive inquiries. I'm extremely happy with the support — thank you very much.

5
Date of experience: Dec 11, 2025
Galton R.
Consistently Excellent Support

I've been getting help and guidance through email for a while now, and I can confidently say that the support team is very quick to respond and addresses all my inquiries. They even provide chances to purchase items at discounted rates, even after the discount period has ended. No question, no matter how repetitive, has been ignored. I'm truly satisfied with the assistance — thank you!

5
Date of experience: Dec 11, 2025
Ellen M.
Quick and Friendly Customer Service

I contacted customer service regarding my order, and they were prompt and extremely pleasant! They resolved my issue with ease. I highly recommend their service!

5
Date of experience: Dec 03, 2025
Cecily Powell
No Updates on My Order!

I placed an order on November 30, 2025, and since then, there's been no information, no shipping label created, and no replies to my emails. They claim delivery takes 1 to 3 days... I will update my review if my order ever arrives.

1
Date of experience: Nov 30, 2025
Tobias
Efficient Customer Assistance

The customer service was concise, incredibly helpful, and very friendly.

5
Date of experience: Nov 14, 2025
tchetcheman
Prompt and Supportive Team

The support team is very helpful and quick to respond. I made an error in my order and had it canceled by contacting support. They acted swiftly and resolved everything. Absolutely excellent. I hope they maintain this level of service. They are also very friendly, and I have no complaints. Personally, I would rate them 10 out of 5 stars.

5
Date of experience: Nov 03, 2025
pmatteo0327
Amazing Experience with My Order!

I ordered a product and experienced a slight delay in dispatch due to customs, but it was worth the wait! The product feels fantastic, with strong vibrations and adjustable settings. I can't wait to use it with another item. The packaging was discreet, ensuring privacy, and I loved the presentation. Thank you for another great experience; I'll be back for more soon!

5
Date of experience: Oct 17, 2025
RK83
Lost Package Resolved Quickly

My package was lost in transit, and the customer service was incredibly kind, thorough, and quick to locate my order. They recognized it was lost and sent me a replacement. I'm grateful for their diligence and assistance!

5
Date of experience: Sep 11, 2025
Tod Walker
Order Received, All Good!

Even though it was late, everything was included in the box and functions perfectly.

5
Date of experience: Aug 27, 2025
Dustin Ross
Exceptional Customer Care

The customer service was wonderful, even with a damaged product. Their first response was to offer a free replacement without any hassle. They even included a bonus item for the inconvenience. 10 out of 10!

5
Date of experience: Aug 21, 2025

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Business Details

  • At Kiiroo, we design award-winning interactive pleasure products that bring people closer—wherever they are in the world. As pioneers in teledildonics and intimacy tech, we combine smart engineering with sleek, body-safe design to create toys that respond in real time to touch, movement, and connection.

    Whether you're exploring solo pleasure or shared experiences with a partner, our products are built to enhance intimacy and deepen connection. With global shipping, secure ordering, and a dedicated customer care team, we’re here to make your experience smooth, safe, and satisfying from start to finish.

    Kiiroo is proudly based in Amsterdam and trusted by hundreds of thousands of customers worldwide.See more

  • email info@kiiroo.com
  • call +31207371194
  • language https://www.kiiroo.com

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