brownlowcars.co.uk

3.1
3.1 Based on 21 reviews

...

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Kristy F.
PLEASE READ BEFORE YOU USE THIS GARAGE.

PLEASE READ BEFORE YOU USE THIS GARAGE.DO NOT BUY. TERRIBLE CARS & OWNER ABUSIVE.After 25days my car was smoking and smelling of burning with NO warning lights. The garage I was recovered to found towels lining the under tray soaking up the excessive leak.Paul at Brownlows said it was the timing chain which I have an email from him saying the timing chain was changed 27days previously.When I told Paul I was refusing the car back he was vile. Shouting and abusive towards me. Luckily the finance company dealt with him after this.I have reported them to the DSA. With all the evidence of faults Paul said were repaired or completed in service, the emails contradicting himself and the messages and phone recordings of his vile manner.

1
Date of experience: Oct 24, 2024

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