Review Time
Sells previously written-off vehicles. The company claims their cars are inspected, but this either reflects misleading information or the inspection is not thorough enough to ensure peace of mind. I was interested in a vehicle that the company advertised, but after doing my own research, I discovered it was a write-off sold at a salvage auction. I have evidence of their advertisement and the inspection alongside images from the insurer at the salvage auction. (Note: I cannot upload photos here, but I have all the images from their website showing the vehicle along with pictures of the extensive damage and matching registration.)
Sells previously written-off vehicles. The service claims that their cars are inspected, but this either indicates misleading information or that the inspection is not thorough enough to ensure peace of mind. I was interested in a vehicle advertised by the company, but after conducting my own research, I found it was a write-off sold at a salvage auction. I have evidence of their advertisement and the inspection, along with images from the insurer at the auction. (Note: I cannot upload photos here, but I have all the images from their website showing the vehicle with extensive damage and matching registration.)
I didn't purchase a vehicle from this service, but I did leave a deposit. I spoke with a representative, explained my situation, and expressed interest in a vehicle. He was very helpful, stating that I could leave a deposit and buy the vehicle once my insurance paid for my old car. Unfortunately, four weeks after my accident, I still hadn't received my payout. After explaining this to the representative, he promptly refunded my deposit, which I think reflects well on the company's morals. Thank you.
A true pleasure to work with. I called on Saturday to reserve a vehicle and left a small deposit with a representative, arranging to view the car on Monday. She explained the entire process and what to expect. I visited on Monday, took the car for a test drive, and decided to purchase it. The representative handled everything very professionally. Overall, a fantastic service.
I am exceptionally disappointed with the service provided by this organization! I attempted to reserve a vehicle on a Friday for viewing the following Monday and was initially told I needed to pay a small deposit. This deposit then increased to £1k during our conversation due to the truck's popularity. I accepted the request for an email confirmation of the deposit details before making the payment, which I thought was reasonable given the pressure to pay upfront without viewing. This was arranged, but I never received the email as promised. After emailing her, I was told they respond 24/7, yet I received no response during office hours. I later got an email stating the truck had been sold, without even a courtesy call. Poor customer service, pressure sales tactics, and unethical conduct. I intended to purchase two vehicles for my business and had made travel arrangements. Avoid at all costs! Really let down by unprofessional individuals.
Outstanding service from the representative, who offered me a good part-exchange deal, along with an MOT and oil/filter change as standard. I would definitely use this service again. Very friendly and excellent communication from start to finish.
My previous car was stolen. I called a representative (I was quite distressed), and they took care of everything for me, so I didn't have to worry. The delivery was a bit late, but they kept me updated throughout the day. As someone who tends to worry, I greatly appreciate how the team performed a miracle for me. Thank you!
I purchased a vehicle from them, and even though they are located far away, the customer service was excellent. I was kept informed at every stage, and the car was delivered to me without any issues. A few days later, a warning light appeared, and after contacting the representative, I was told to get a quote for repairs, which was approved immediately. Excellent service, and the car is in immaculate condition. Great job!
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