DO NOT USE!!Absolutely appalling experience with BRSK — I’ve never felt so vulnerable.I’m completely shocked and furious. Today I received an email from BRSK informing me that my personal data has been leaked and stolen from their system. What makes this even worse is that I’m not even a customer — I considered joining, but cancelled before installation, and yet somehow my details were still held in their system long enough to be stolen.To make matters even more alarming, a direct debit was taken from my account despite the fact that I NEVER became a customer. This has left me feeling exposed, unsafe, and genuinely distressed. I trusted them with my information briefly and now scammers have access to my details because of their failure to protect it.I tried calling customer services, desperate to speak to a human being, but all I got was what felt like an automated robot that offered no real help, reassurance, or clarity. No compassion, no explanation — nothing. It’s terrifying to feel this vulnerable and not be able to reach anyone who can actually support you.I am extremely disappointed and shaken by this whole situation. BRSK should be doing MUCH more to protect people’s personal data and provide real customer support when something this serious happens. Right now, I wouldn’t recommend them to anyone. If you’re thinking of joining BRSK it’s a big risk!
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