Decent broadband but awful technical support.Currently been having an issue with BRSK and a lack of an IPV4 address for a week now. Every time I contact them I am told somebody will be in touch within 24 hours, or if you reply to an email again it is off to the back of the queue and back in touch in another 24 hours.To top it off I’ve called them today and their second line support don't work weekends, this seems really poor for a major broadband provider.The number of review on here are also misleading, your installer asks/begs for a review on here, I felt for the guy so gave him one. Then the person on the phone asks for a review, so in my time I’ve been asked for 3 reviews off Brsk employees and that I name check them. I’m always more than happy to feedback on good service but that should be going to Brsk themselves, not using my feedback to artificially pump their truspilot score.I’d been pleased with my actual broadband until this recent issue so I must reflect that but the technical support has been beyond slow.Update, Hi Brsk, thank you for replying, I tried to add my details so someone could get back to me but the trust pilot form submitted before I populated the fields. If you can re request I will happily provide those. Thanks, Paul
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