Engineer who came to fit the cable was excellent- Matt- he was extremely respectful of my home and between us we came up with a solution whereby the wires were discreetly attached and my brand new rendering was untouched. The salesman - Neil- however was a very different matter. He deliberately lied and deceived me. I asked if my house needed to be drilled on numerous occasions and his response was no. I had already told him that I had cancelled a hard wire installation from Sky as they had misled me regarding the drilling of my property. He said the engineer would run a wire along the existing phone line (incorrect) and a small box attached to the line with absolutely no drilling to my property- total lies. Please be aware that the wires need to go through your wall to a box installed within your home.
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