I had several emails between myself and Brsk's useless customer serice department. Their lack of knowledge, incorrect statements and poor response times cast a very bad light on your company.
However, Marc O'Keeffe visited my home today to analyse why my upload and download speeds were both poor and fluctuating wildly and he was fantastic.
Pleasant and polite from the start. Knowledgeable about the Brsk equipment install, superb diagnosis including the settings on my Laptop and left my system in a stable condition with upload and download speeds optimised.
Marc O'Keeffe is a credit to your business and I highly recommend him. Give that man a raise!
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