Awful execution of a good ClassPass concept. I signed up for the latest offer (2 months at half price.) I wanted to start at a later date as I was travelling. I contacted before purchasing, and they told me I could activate later. Turns out, it activates as soon as you order. I wasn't informed I have to "save" the discount and can buy later. (Already a silly way to do it.)This then led to excessive emails and miscommunication from different staff members. I paused my membership upon the suggestion of one staff member, only to now be told my discount WON'T APPLY because I paused it! Would've been helpful to know that earlier. Useless, long-winded experience. What a waste of time. (And no, I didn't even try a single class!)
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