Absolutely terrible app and customer service - especially "Camilla". It is hard to say if its a robot or ai generated answers but for sure a whole lot of crap came my way when chatting with the support. I needed help and instead they made me feel stupid and unvalid as a customer...Also be prepared for paying a whole lot of money on top of the normal subscription - it is very easy to get blocked from booking classes and the price for unlocking goes up every time. I would choose the app Class Pass over Bruce any time!! Dont waste your time and money on this crappy system.
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With Bruce studios you get access to more than 1000 gyms, yoga studios, climbing centers, dance classes, HIIT boxes & swimming pools in the Nordics.
