bruce.app

3.6
3.6 Based on 151 reviews

ALL TRAINING. ONE MEMBERSHIP. With Bruce studios you get access to more than 1000 gyms, yoga studios, climbing centers, dance classes, HIIT boxes & swimming pools in the Nordics....

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Pixie T.
I feel I have been robbed by this…

I feel I have been robbed by this company. I got an offer with two months trial period for 349 kr a month. As I was curious I signed up. It said no binding period and you can cancel any time. The problem was I didn't use the service and I forgot I signed up. They didn't send a reminder that your trail period is over and you will be charged full price or anything. When I finally discovered the monthly payments in my bank account, I cancelled and got confirmation that it was cancelled. But suddenly after 1,5 months they started to charge me again 699 kr. I contacted customer service which was extremely rude. They asked me to send a picture of the confirmation email, which I did. Then they said there is one month period of notice. Even though the offer said no such a thing. Finally they said you should have read our Faq, we cannot write everything in the app. Nothing but a fraud company.

1
Date of experience: Dec 28, 2022

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Business Details

  • ALL TRAINING. ONE MEMBERSHIP.
    With Bruce studios you get access to more than 1000 gyms, yoga studios, climbing centers, dance classes, HIIT boxes & swimming pools in the Nordics.

  • language https://www.brucestudios.com

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