I’ve been enjoying Bruce Studios for nearly a year, and it’s been a great experience - up until the recent changes. It’s frustrating to still pay the same price, yet receive noticeably fewer benefits: check-in limits are now capped (20 check-ins, not even a training a day?), regardless of having Base, Black, or Epic membership, and the number of studio visits per month has been reduced. The change is supposedly aimed at creating a more sustainable model, but personally, I never had trouble booking classes - so I see little value in continuing my membership under these conditions.Extremely disappointing. It’s evident Bruce is sacrificing its most active users for financial gain. The system didn’t need balancing for customers; this feels like a greedy move that won’t benefit users.
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