The principle behind Bruce is great, but the booking system is way too rigid and customer service tends to be very unhelpful sadly. Be aware of: 1. Can only book 4 classes at one given time 2. Some studio get booked quickly 3. Check-in times depend on each studio and some of them are even 10min before start. The app lag when you try to scan the QR code and there is immediate penalties if you scan one sec late. 4. You can only have 3 late in 60 days. This was very challenging especially as it got very snowy in Copenhagen recently. 5. You get blocked 14 days after 2 late. The 3rd one is irrelevant. 6. You can only cancel 12h before. Overall, they give an impression that they only focus on catching people rather than making the experience less stressful and more enjoyable. There should be a way to make the system less rigid and more fluid and flexible for everyone. Until then, I have cancelled my membership
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