I attended a class, but for some reason the app wouldnt let me check in, so the instructor at the studio checked me in on their end. However I was marked as a no show and blocked. I tried to contact support via the app but the app crashes every time I go to that step. Then I contacted Bruce through the website, their bot replied and told me they would inform a human, but that was 5 hours ago. I was not able to go to the gym and they are repeatedly trying to take money out of my account. I just want to speak to an employee about this.
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