I saw a product on Facebook and ordered it. It didn’t say it would take a month to receive it or it was from China. Meanwhile, we moved to another close by city. The package information tracking said it was delivered to the old address. But no one there received it or saw it at the old location. They were watching for it. Cole, in a email, said they would send another to replace the order to the new address. It was another month wait. I watched the tracking, as I had not receive notification as to when it would be delivered. Finally on December 16 I saw on tracking site, it had been delivered on December 15. I have a porch camera and I was home all day. Nothing shows that it was delivered. I have contacted Cole, but have heard nothing.Next step is to contact PayPal!
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