I start with the positive: Smiles by Maria is a modern practice with very friendly and international staff and there is a relaxed and informal atmosphere. (The one star is for the friendliness). For almost two years I felt I was in good hands.After 22 months Maria's staff ended my orthodontist Invisalign treatment. When I noticed that I couldn't bite on one side, I made an appointment with the orthodontist of my children and his verdict was scathing: very poor result, like I had done the Invisalign treatment by myself without an orthodontist! He advised me that it would take up to 1 year to achieve a good result. I then called Smiles by Maria and asked for an appointment with Maria. Three week later I was seen by Maria and she advised me that I needed IPR (interproximal reduction) also called tooth tripping to gain space and presented me a 4-months treatment plan. What Maria did not tell me is that her staff tried for almost 2 years to move the 2 upper molars back to gain space and close the bite but failed to do so and that tooth stripping is the below standard treatment option. Malocclusion class II is one of the most common problems in orthodontists and her staff did not manage to correct it in 2 years. After the initial appointment with Maria, she hands over to her young staff and does not supervise the treatment. The only time Maria ever took a look at my teeth during the treatment, was from one meter distance away and she announced that my midline was perfect and asked her staff to take off the elastics. Clearly Maria could not see from the distance that my bite was anything but perfect (and I needed elastics)! I lost all trust in Maria and I'm now paying a second time to be treated by a new orthodontist practice. I will have to wear Invisalign for one further year - 3 years in total (instead of one year as I was initially told by Maria)!
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