I strongly advise anyone thinking of purchasing from this company to expect delays and no support if issues arise. My experience was marked by a lack of empathy and refusal from customer service to take responsibility for their fulfillment process. I ordered bedding on October 16th, but tracking shows it as "out for delivery" since October 22nd, and it remains missing as of November 5th. Reaching out for support resulted in generic responses that ignored my issue. Instead of contacting their shipping provider, I was told to handle it myself. There is a clear lack of accountability and empathy from their representatives, and communication gaps only added to the frustration. If you choose to buy from this company, be prepared for significant hassle.
Claim your business profile now and gain access to all features and respond to customer reviews.
BrylaneHome is your destination for home furnishings, décor & outdoor living ideas that bring style & value to the forefront.