This is what good looks like.A couple of weeks ago our washing machine started leaving scrapings of plastic all over the washing. The machine is insured through Domestic and General who sent in BSH to inspect it. Engineer, Graham arrived at the appointed time and identified that a new drum assembly would be required (£650). We thought it would be a write off but D&G agreed to repair it! Parts were ordered and today was the day for Graham to come and fit the parts. Graham arrived slightly delayed due to an unforeseen traffic jam and completed in the work in the estimated time. His communication at all times was superb. He was always smartly dressed and in doing the work was conscious of the environment around him. Left no mess, you would hardly was known he had been here. Gave us some advice on caring for the machine and recommended a product to use. Wow, what a great experience! Great eco example that machines can be repaired!
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more
