Please be aware of this companies underhanded tactics. I bought a new door, which when delivered was used and battered. The box had previously been opened and repackaged without protection. I immediately informed BSH of the problem and requested a replacement\exchange. I was asked to provide photos, which I duly did. 1 week later after many calls and excuses, I was told that an engineering visit was required (for 2 screws) to fit the door @at an additonal £119.00 and that this was not negotiable. I duly refused and was told that there were no alternative options. I have this morning recieved an email stating that BSH are going to POST a returns label at some point in the future. Please don't trust this company with your money if you have a problem, you will be lied to and ultimately ripped off!!!
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more