BSH have let me down again. I posted a review about our terrible experience on 12th September 2025 when a technician was to call out to repair our washing machine, but he never turned up.He simply posted that the job had been completed and never arrived. We have since bought a new Bosch washing machine which stopped working after the first time we used it. I booked a technician to repair it on October 8th, but got a phone call from BSH that afternoon saying the technician had phoned in sick. They wanted to rebook the following week. We travel for work and cannot chop and change every appointment. At this stage, we've been without a working washing machine for over 6 weeks! BSH are utterly unreliable with a team of technicians who clearly do not value their jobs. Avoid contracts with BSH if possible. I will certainly be reporting all this to John Lewis where we bought the new machine. I never want to deal with BSH again.
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more