If I could give them zero stars I would. Unfortunately I've had to use their warranty /repair services on several occasions in the last 2yrs due to a faulty Siemens coffee machine (EQ300)... They do offer a similar service on every occasion. - slow, and useless! I had a Siemens coffee machine that developed numerous faults. I had to make over a dozen phone calls to these cowboys and several emails to the CEO, Head office to get my repair service underway. It takes 7 to 10 days just to receive a return postage label to return the machine.to.them for repair. This company just doesn't care! Their repairs process is ancient! Why post a returns label to a customer when we have email nowadays? Not only does it cost them money it costs a lot of time?? On the several occasions I used them the repairs were of a poor standard and the time it took them throughout the process was ridiculously slow.Thankfully I don't own a Siemens product anymore. I have no trust in their warranty / repairs service. It is beyond poor and still in the 1980's. Whilst this BSH company have the repair contract I will be avoiding Siemens products like so many others!
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more