I ordered some accessories from Neff but when they arrived they were not what I expected, so returned them via the very convoluted method they make you go through to return goods. I received a refund for one item but not the other. I have contacted Neff via phone twice now and I am still waiting for my refund 3 weeks later. This is completely unacceptable. I am also unable to find out how you put in a formal complaint about them as there is no information readily available to allow you to do this.
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more