We have a Siemens integrated oven about 6 years old. It has a wifi connection... or at least had a wifi connection until recently. Then for no apparent reason the wifi failed to connect. Contacted BSH some weeks ago and was told it would require a home visit by an engineer but were given neither estimated cost of repair or when said engineer might visit. Then yesterday out of the blue we received a text and an e-mail to say an Engineer would call today...but it was not possible to respond to either the text or the email. We have however called BSH this morning to cancel the engineer as we just felt we were about to be fleeced and it was not worth it on a 6 year old oven. Also - it would seem we are not alone ... the BSL forums have a large number of complaints about failed wifi and the company seem unable or unwilling to countenance that it may be duff firmware or software provided by a third party. Beware the Internet of Things ...like EV cars . .theres a way to go yet !
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more