I called about my broken dishwasher for advice on a fault code. I was told that it was still under warranty. I questioned this as I moved into the property 18 prior to this so it wasn't my purchase and I didn't know when it was bought. I was reassured that I had 2 years warranty from the date I moved in. Again, I was very surprised and said I'd never heard of that before. The agent was very friendly and agreed it was a good service. I should have trusted my gut as after they came to fix the machine, they gave me a bill of £122. I explained that I'd been told it was under warranty and at no point given a cost for a repair (I wouldn't have agreed to the repair and put the money towards a newer model) and now they're saying I have to pay. It's obviously a massive scam to get you to pay for a repair that you wouldn't have had. To top it off, it worked twice after the repair and now won't work again. I'm very frustrated that I trusted this company who obviously use shady business practices to fool people.
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more