They have an eshop. You place an order and ten days later you have no acknowledgement that they have received the order. Paypal states they will only take the money once the order is processed. Within 24 hours the money is taken. . Twice yesterday I phoned option 2 and option 6. I was told their systems were having serious problems over the Christmas period and to call back today. Today I called back and was told that they didn't understand what I was talking about no problem that he has heard about. As yesterday they can find my "profile" but nothing about the order. I have called too speak to a manager, I was told they would call back or I could hold. I chose hold and got disconnected. Finally got through to a manager with an attitude which was: what are you complaining about this is normal you should get an order acknowledgement at the end of the week. Place an order here, they take your money and in two weeks they might give you an order number.
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more