I am writing to you due to the reason that my refrigerator doesn't work. I bought the refrigerator at SCS shop(Wien) last year in October.I have contacted the Bosch service two weeks ago to make an appointment and appointment was confirmed by email and SMS. I got a confirmation that service technician will come to my house on 28.08.2023 between 07 and 10 o'clock.This morning I received an SMS that my appointment is cancelled.I have tried to reach them out and no one is answering.This behaviour is unprofessional and unacceptable.It is a middle of the summer and I don't have refrigerator and no one is coming to fix the issue or replace the device.
Claim your business profile now and gain access to all features and respond to customer reviews.
At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more