bsh-group.com

1.4
1.4 Based on 116 reviews

At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions. From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consu...

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Darlene Wilson
Worst experience ever!!!

Worst! No service! Opposite of luxury!!! This company sells luxury brands and offers ZERO service post sale. Expensive to buy and when I received my 33k worth of appliances 4 months later snd the 13k range was defective The customer “service” was RUDE - their system is in “transition” - I was told I couldn’t get my non-functioning range looked at for a MONTH and when I asked for an alternative option I was treated rudely- and literally cut off! I spent hours chasing down solution and I still don’t have one - I wrote to the link on website and they suggested I go back to the same maze- this is just WRONG! I would never buy this brand again what is the best day to get together I plan on legal action if they don’t honor warranty in timely fashion- vendor is saying I have 30 days but the manufacturer won’t even service me in 30 days- opposite of high end experience!!!

1
Date of experience: Aug 25, 2021

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Business Details

  • At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.

    From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.

    We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.

    *BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more

  • language https://www.bsh-group.com

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