At the Magnolias Waterfront condo, Bangkok Thailand, The highest building in Thailand and it is one of the most luxury condominium in Thailand.The built-in microwave oven from Siemens/Bosch broke down after just 2 years of use.First technician visit cost: 1,330 THBThey assessed the issue, said parts needed to be ordered from abroad, which would take nearly a month. I transferred a second payment of around 12,xxx THB.After waiting over a month, the technician finally came to replace the parts — and then informed me that another component was also broken, asking for an additional 1x,xxx THB (third payment).The oven itself costs 29,000 THB. If I wanted to buy a new one, I could.The technician service is poor — they can’t confirm exact service dates, their diagnostics are inaccurate, and the part import process wastes a lot of time. The service quality doesn’t match the premium pricing.If you're considering a Siemens/Bosch microwave oven, do yourself a favor and stay far away.
Claim your business profile now and gain access to all features and respond to customer reviews.
At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more