Purchased a Siemens iQ700 induction cooktop. The appliance was defective from the start with burners on the left side not working from day 1. The error code clearly indicated a problem with the PC Board. The technician comes by a week later, only to confirm that the PC Board is defective and orders a new one which will arrive only 10 days later. I request that the appliance be replaced, however, I am told that there will be 4 attempts to repair it and only then will the appliance be replaced. This is a brand new appliance that has never worked.The new PC Board arrives, the technician replaces it and now the stove displays an error code F on the same problematic left side burners. The technician denies that there is a fault and claims that the appliance is "calibrating" and promptly leaves. I have scheduled yet another appointment with increasing frustration and disappointment in this utter lack of customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more