Booked an install and got in touch IMMEDIATELY when I booked it to check the installer could actually fit it. The installation company they use refuses to drill any holes or actually fit the dishwasher unless it’s just connecting it to a open pipe and using a jubilee clip to tighten Normally they’d drill a hole and supply a y connector and all is good - This wouldn’t be an issue if they just be up front and say sorry and refund the installation charge. The problem I’m having is that at the point of ordering and also within their terms and conditions at no point states the capabilities of the installer or what they will or will not do. The only exclusion stated is that they will not remove a door which isn’t applicable here and they’re wrongly denying me a refund based on this. Both Bosch and the delivery website which only learned after they submitted the order to them DO NOT state what they can and cannot do in an install. Bosch have been rude in this case
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more