I bought appliances for over 35,000 SEK and thought I would be eligible for their cashback promotion. Well – thanks to some fine print in the rules, they decided that I did not qualify. Two months after the purchase.Not swift, not with a customer-oriented tone, not with any sense of how to keep the customer happy. Just:“Jag fick svar från våra CashBack avdelning.Dem accepterade inte.”You had to buy everything from one place. I argued that I had to buy from two places due to limited stock at one supplier.Next time, I’ll buy from a different brand—one that actually appreciates customer loyalty.
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more