BSH offer to try to repair Bosch, Siemens and Neff appliances. They make clear that, if the appliance cannot be repaired, the customer will pay the £119 call-out fee and be offered £50 cashback on a new appliance. Fair enough. When the engineer visited my home, he made clear that he carried no spare parts: so the visit would be diagnostic only. When he arrived, he quickly concluded that, given the age (20 years) of my washing machine, any repair would be costly and perhaps impossible. I feel that this information should have been given to me at the outset: it was a waste of time & money to have the engineer visit. I would not recommend BSH for repairs unless your appliance is relatively new.
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At BSH, we strive to improve your quality of life at home through our exceptional brands, high-class products, and exceptional solutions.
From our decades of experience in the home appliance industry to our unwavering focus on creating sustainable, consumer-centric products, discover what makes our company stand out.
We are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff, in addition to seven local brands. With our Ecosystem Brand Home Connect and Service Brands such as Kitchen Stories and BlueMovement, we we offer consumers digital services and sustainable solutions to improve their daily lives.
*BSH is a trademark licensee of Robert Bosch GmbH for the Bosch brand and Siemens AG for the Siemens brand.See more
