Having been a customer for over 8 years and investing more than $359,000 in inventory, I was shocked by my recent experience. I entered into a direct contract under the impression that there were no back orders, but I soon discovered $15,000 worth of back orders. This unexpected issue caught me off guard, and had I known, I wouldn’t have proceeded with the contract. Although I managed to catch up on payments, the finance department blocked my bidding, suspended my account, and canceled my contract with just a few weeks left. They continued to call, text, and email me, implying that I wouldn’t fulfill my obligations despite my long history of spending. Ultimately, it feels like 8 years of loyalty mean nothing to them; their focus seems to be solely on profit rather than supporting small businesses. This has been a disappointing and frustrating experience.
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Returned and overstock inventory represents a $500 billion a year problem for retailers and implementing an efficient and outside-of-the-box solution is a must in today's competitive environment. By combining technology with data-driven methods, B-Stock is revolutionizing how organizations approach their excess merchandise.