This sounds exactly like the company Baade I ordered ‘Zara sale goods’ from paid out £20 said 5-7 days delivery. 3 weeks later a plastic envelope arrived with a ‘Best Wishes’ card in it and an email from Royal Mail to say my parcel had been delivered. Chased their customer service to absolutely no avail. Wish I had read the reviews first. No refund. No goods.
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