Review Time
Complete scammers selling substandard products under the pretence of being a UK registered business but in reality another Chinese scammer. Filed a dispute with my bank as the purchase was made with my credit card so hopefully will get my money back.
Complete scammers selling substandard products under the pretence of being a UK registered business but in reality another Chinese scammer. Filed a dispute with my bank as the purchase was made with my credit card so hopefully will get my money back.
After reading all the bad reviews I tried to cancel my order. They said it was too late despite me cancelling well within the 12 hour time frame allowed on their website. I feared the worst when the boots arrived a week later. To my surprise they were exactly what I ordered and are good quality and comfortable. So 5 stars for the product but just 1 for their disingenuous trading policy. I was one of the lucky few I suppose!
DO NOT BUY FROM THIS COMPANY AT ANY COST!!I would have given less than one star if I could! Bought a pair of boots. Supposed to be laced up. Didnt come with any laces! Awful, shoddy boots that looked nothing like the photo. Got onto the company straight away so way within the 30 day window but they offered me 10% refund. When I said this wasn’t good enough as I cannot even wear them as there were no laces they then said I would have to return them at my own cost back to China. Just a joke! Would cost me more than what I paid for the boots!
Paid for fleece lined black boot, ordered wide fit size 9, what arrived was light brown fleece lined narrow as narrow can be looks size 5 . Sent email site claims it offeres full refund, there email 10 refund and a 10 coupon for another item and no return of item, I went to fraud department of my bank and got a full refund these are Chinese sellers who don't give a fig for the customer, only way to stop them is all customers report to bank fraud dept. Get your dispute and full refund tell bank to read the truth of them on this site, as these scammers ain't gonna give you owt back.
Shame I have to rate 1 star, bought shoes but didn't fit so returned at my expense to China back in July, just received them back in January, post office advised no-one collected them in China so they got returned back to me - awful customer service they do not wish to help at all...AVOID
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