My experience with this service has been incredibly frustrating from beginning to end. Appointments were missed repeatedly without any notice or apology, showing a complete disregard for my time. Despite rearranging my schedule multiple times, I was left waiting for technicians who never arrived. Each time, I had to reach out for an explanation, which is unacceptable for any professional service, especially one related to heating. When I finally got through on the phone, the situation worsened. The representatives were dismissive and rude, treating me as if my request for basic reliability was an inconvenience. Simple questions were met with attitude, and my concerns were ignored. This service shows a complete lack of organization, accountability, and customer care. Missed appointments and unprofessional staff seem to be the norm. I would advise anyone considering this service to look elsewhere unless you want to waste your time and be treated poorly.
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Providing heating repair and maintenance services throughout London and the South East, 24 hours a day 365 days a year.
