I am writing to express my urgent concern about my heating system. I've been trying to get help with my malfunctioning radiator, which is excessively hot and makes loud banging noises every two hours. As a senior resident, I've spent hours on hold without resolution. Today alone, I was on hold for over two hours, and when I tried to request a callback, I received no follow-up. I urgently need this matter prioritized, as I cannot safely remain in my home with an overheating radiator. Your immediate assistance is greatly appreciated.
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Providing heating repair and maintenance services throughout London and the South East, 24 hours a day 365 days a year.
