bt.com

1.3
1.3 Based on 941 reviews

BT...

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Carina Duxbury Smith
Had an unexpected bill last week and raised it as a complaint. Was going to leave as another conpany

Had an unexpected bill last week and raised it as a complaint. Was going to leave as another conpany offered to pay the fee buta lovely lady called Lisa got striaght back to me and sorted it out striaght away. Turns out it was and had been planned by myself i just cant remember it. Anyway it has been sorted and Lisa was lovely and refunded me. Very happy with the customer service and wil be staying with BT.

5
Date of experience: Feb 23, 2026

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