Yeah one star review at the moment on going complaint my service has been down since Tuesday afternoon had a engineer out today on Thursday 26th and told me it was fixed but it wasn’t! then open reach have to to come out, gave me a text to say Monday! 02/03 well not having that now they are coming out tomorrow all while denying compensation. So now with that he executive complaint team the guy seems sound but said will call Monday to see how it goes Friday but I have 0 hope been told lies from the first point. So after this experience depending on how they resolve my complaint I may change the review, but if it isn’t the only thing I’ll be changing is internet providers.
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BT