I happened to notice a regular monthly payment of €35 going out to Bubbi from our joint account since October 2025. My partner was trying out various graphics and CAD packages last year, so I asked her about it, as I wasn't aware that she used Bubbi, and it was costing far more than she would usually pay for that sort of thing.
When she searched her email history she could not find anything from Bubbi confirming a subscription. She was unaware that she had set up a monthly payment.
However the Bubbi website recognised her email and allowed her to do a password reset and cancel her account.
Checking here on Trustpilot I saw other people found that a small one-off purchase costing, say, less than a euro, was followed by a much larger monthly charge to their bank account without any email notification that they were now a subscriber. So I guess that's what happened to us.
Apparently it's all in the 'small print' and I don't suppose we have any way to get our money (€175) back.
But I advise anyone who reads this to regularly audit their monthly payments, check that they recognise everything, and cancel any subscription services that they don't use or have no awareness of having signed up for.
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