This company’s conduct has been completely unacceptable. I paid $320 for an Air Fryer Oven in Canada, and it failed in less than a month. A product at this price point should not break almost immediately.
Customer service has been unresponsive and ineffective. After multiple attempts to resolve the issue, I was given a return address in Ontario. I shipped the oven as instructed, only for it to be returned to me because the address provided was incorrect. This is either gross incompetence or deliberate misconduct.
I have wasted time, money, and effort trying to resolve a problem that should never have occurred in the first place. I expect an immediate refund or replacement. If this matter is not resolved promptly, I will escalate this through consumer protection authorities, my financial institution, and any other available channels.
This will not be ignored.
Claim your business profile now and gain access to all features and respond to customer reviews.
