The worst and very unhelpful. 1) I recently made a purchase earlier this month and said it was delivered on 2/10 though the address in the shipping was 1424 and I must have put in 1414 by mistake with my apartment number on it. I get that was my mistake but the apparent address it was at was told they gave it back to FedEx because of the wrong address and they say there is nothing they can do and I am out 75 dollars. I do get that was partially my fault but with the amount of money that I have spent online and in-store over the years is insane that they can not help me.2) I order online often and several times I have received my package and the item still has the security tag on it. This has happened multiple times and is very inconvenient.3) the fact that they have shipping fees even when you spend 75 dollars is just kind of ridiculous especially if you are a card member there should be a zero-dollar shipping fee many companies that I have either rewards programs with or credit cards through offer free shipping for members.It definitely will make me think twice before making further purchases from this company and trying to just directly find these items from their company or another company that carries them.
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