Review Time
I have noticed few times over the last year that they didn't refund me at all, so this time I decided to chase my refund and make sure I'm refunded for returned item they received on January 10th. Today it's February 8th and they still haven't refunded me. They keep giving me excuses how refunds are processed based on how many returns they received, how it will take up to 10 days, how your bank will take up to 3 days, etc. It seems they give you a lot of lies. They used to be good, but based on their decision to not process refunds anymore, I wouldn't shop with them.
I have noticed few times over the last year that they didn't refund me at all, so this time I decided to chase my refund and make sure I'm refunded for returned item they received on January 10th. Today it's February 8th and they still haven't refunded me. They keep giving me excuses how refunds are processed based on how many returns they received, how it will take up to 10 days, how your bank will take up to 3 days, etc. It seems they give you a lot of lies. They used to be good, but based on their decision to not process refunds anymore, I wouldn't shop with them.
Thieves, the bankers when you pay in full do not disclose the late fee on phone. So you pay. No need to babysit. Why not give me the oppurtunity . Why not say my bill is past due. So it hits next month. Gaslighting Sob s say because it does not comeout till next month. Banking Bs. It was due 6 days and could have been paid. Gaslighting. So a paid in full bill now 75USD. Im done with this company. Get a better financer. I pay my bills in full to prevent crap like this. As I research buckle it seems their business is collspsing. They are narrowing margins and every greedy squeeze to attempt to show profitability to its holders. It is a weak investment. Their brick and mortar stores are failing. They are fsiling at winning online. They hsve max prices. Their supply chain is unstable. Tariffs hurt them with yheir already premium pfice.The market is volatile. Their profit and theft have their inevitable consequences.
Buying online is always risky. Returning at the Buckle is a joke. They want 7-10 days to process your return after they receive it as if they only have one person working in their return section. I had to bug them to get my return processed after spending the $6.95 to return it. Never again, if I can't trust the return process; I can't order from them.
Bought a BomberJacket about 3 years ago at the Buckle, paid a pretty penny for it, looked and fit nice, after first year noticed the leather peeling. Thought it odd but, the Jacket continued to deteriorate. Reached to company and they indicated nothing they could do, been to long since purchase. I am at a point know I can't even ware it as the pieces of the "so called leather" fall off. The Buckle employees are no help and I have a worthless coat. I would not even donate this. It is disappointing that a company with there price line would sell something that will not last. I can never recommend th Buckle.
Wow! I had such a great experience with The Buckle (Leawood, KS) the last 3 times I have visited. The first was with my son where we purchased some t-shirts that he wanted for school. Amazing experience. The last couple of times I was in was to exchange a pair of jeans which was so easy. While I was there, I was looking for some jeans for my husband. The manager that helped me was so great! I ended up purchasing 3 pairs of jeans. The guidance was appreciated. I will go there from now on to purchase any jeans. They were helpful, polite, energetic. I can't say enough great things. When I had to order online my purchase came quickly. I couldn't be happier!
Clothes are very stylish, however every time I step foot into this place I get harassed by the employees! I just want to browse around and see if I come across anything I like, but they come up trying to sell me something! Even when I say I’m just wanting to look around, they make me feel pressured. It’s so bad that I just end up walking out.
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