I had a truly dreadful experience at a local shop. This place serves as a pickup point for several online orders. I showed my collection code, but the staff claimed it didn’t match my package and refused to hand it over, taunting me while doing so. They spoke about me in another language, laughed, and rejected my request for the manager's name to file a complaint. The level of disrespect I faced was shocking and made me feel very uncomfortable.
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