Giving 1 star as unfortunately 0 is not possible.We had a small accident during our rental, filled in all the insurance papers in which it was quite clear the other party was the responsable one. They charged me the expenses for fixing the damage, which is fine as they already had informed me they would until the insurance would intervene. Now after 4 months they still have not reimbursed my money, nor have given any details on the state of the insurance claim, just hat it "might take some time" .I sincerely doubt the insurance firm would take so long to confirm the responsibility on a very straightforward accident.They are just holding on to the money.Very disappointed
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