A budget client had an accident with my property in October and they do not care! They originally told the customer there was no insurance for my damage, despite her paying for $0 excess , and Third Party cover is always covered!
Now there is no-one to assist and no complaints department. Judging by my experience it should be their biggest Department. If you rent through them beware, as they will need to keep your bond for months as they do not assist in the case of an accident.
I tried to speak to someone about this but theynhung up!
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