Extremely disappointing and misleading experience.
I rented a car from Budget for 3 days at a quoted rate of $69 per day, expecting a reasonable total. Instead, I was charged $528 with multiple optional services added without clear consent.
These included insurance and roadside assistance that I did not request and did not need, as I was already covered by my credit card. Despite sending multiple emails, I received no response at all.
Yes, I returned the car with an empty tank and I accept the fuel charge — but this does not justify such an excessive final amount.
This feels misleading at best and exploitative at worst. Transparency was completely lacking, and customer service was nonexistent.
I strongly advise future customers to carefully review every line at the counter and not trust the verbal price quoted.
Unfortunately, this experience has permanently damaged my trust in Budget.
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