I rented a vehicle from the service and was involved in an accident. Over the past weeks, I've sent several emails and called multiple times daily using the contact information provided, but I've received no response and have been unable to reach anyone by phone. I get put on hold or hear a message instructing me to call during office hours, which I have been doing. To complete my insurance claim, I need two essential documents that only the service can provide: the final itemized invoice and the repair estimate. My claim is time-sensitive, and I urgently need these documents to resolve the matter.
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